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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jagdish Shah

August 31, 2024

5  out of  5
rating by Jagdish Shah
"Every time i have called for information and no matter whoever i talked, i had nothing but pleasant and positive experience. If they didn’t have answer right then, they have always followed up in timely manner."
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Brittni Kinney

August 30, 2024

5  out of  5
rating by Brittni Kinney
"I have primarily worked with Felicia throughout my time with State Farm and only have great things to say about Annette and her team! They are quick, thorough, responsive and helpful. When I have questions, they're always available to hop on the phone and troubleshoot with me and they have gotten every email, document, etc. to me exactly when they say they will. Insurance isn't always the most fun to navigate but Annette and her team make it as painless as possible while also taking the time to be kind, responsive, and educational. Highly recommend!"
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Alaa Kobercy

August 29, 2024

5  out of  5
rating by Alaa Kobercy
"Great customer service they take their time explaining everything you need to understand and they are very helpful."
We responded:
"We really strive to make sure insurance is easy to understand! Thank you!!"
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Debra Campbell

August 28, 2024

5  out of  5
rating by Debra Campbell
"She was totally awesome and she was able to get me insured"
We responded:
"We like to hear awesome :) thank you! "
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Craig Bischoff

August 27, 2024

5  out of  5
rating by Craig Bischoff
"Highly recommend Annette and her team! Special thanks to Felicia, Kim, and Brynna for all of their help!!"
We responded:
"So happy we could help you !! "
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Rafael Quesada

August 26, 2024

5  out of  5
rating by Rafael Quesada
"Excellent customer service from State Farm - Kim Sprage, thank you for addressing the coverage of my new car quickly and efficiently."
We responded:
"Thank you so much! We strive to be quick and efficient!!"
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Jose Rivera

August 23, 2024

5  out of  5
rating by Jose Rivera
"Liz is a very courteous and experienced professional. She always gives her 100%"
We responded:
"Thank you Jose!!"
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Linda Griffin

August 23, 2024

5  out of  5
rating by Linda Griffin
"I have been a Statefarm customer for many years and I want to say how pleased I am with the company and the professionalism that’s always shown. To Kim Sprague, Jen, Jennifer and please forgive me if I e missed some agents, but they are all professional and very knowledgeable."
We responded:
"Thank you Linda!!we love taking care of our customers! "
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Anita Thompson

August 19, 2024

5  out of  5
rating by Anita Thompson
"My family has been doing business with Annette Burkhard State Farm office for years and have had great service with Kim Sprague , that when we moved out of state we kept using this office. They always answers all our needs with professionalism and satisfaction. Highly recommend this office!"
We responded:
"Thank you Anita!!so happy we can still help with all your insurance needs! "
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Linda Williams

August 15, 2024

5  out of  5
rating by Linda Williams
"I will gladly give the highest amount of stars to this office. I dealt with Liz and she was very professional and knowledgeable. She help me so much to the point, I wanted to meet her face to face and I did. I think she could teach a class in customer service behavior. She was top notch, I’m glad I signed on with them. I am a happy customer."
We responded:
"Thank you Linda!!! "
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Sam Lapsley

July 31, 2024

5  out of  5
rating by Sam Lapsley
"I’ve been a customer of the Burkhard team since 2019 and they have always been so friendly, responsive and professional. Kim was just the right voice this morning when I called in to ask for advice regarding an auto accident. I highly recommend this team!"
We responded:
"Thank you Sam for your review! We appreciate your loyalty to us 😊"
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Felishia Washington

July 26, 2024

5  out of  5
rating by Felishia Washington
"State Farm has been my Insurance Agency for a Very Very long time, I'm so Happy with the customer service that I received each and every time I call. Very professional and Polite. Wouldn't go anywhere else, I'm ver loyalty to state Farm."
We responded:
"Thank you so much for the kind review!"
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Chaunese Westray

July 25, 2024

5  out of  5
rating by Chaunese Westray
"Liz provided exceptional service and care! Thank you soooo much!!"
We responded:
"We love taking care of our customers! Thank you! "
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Mindy Holmes

July 24, 2024

5  out of  5
rating by Mindy Holmes
"I called in to get a quote because my home and auto were coming due in August. Liz answered the call and from that moment on she took the time to answer all my questions, evaluate things I should upgrade, change and delete. It was such a pleasure. So much so, we switched today! Thank you Liz"
We responded:
"So happy we could help you upgrade your insurance! "
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Latanya Jennings

July 17, 2024

5  out of  5
rating by Latanya Jennings
"I lost my job, due to them closing the office. Which made me have to look really closely to my bills. I called State Farm, and was connected with this Awesome! person named Liz. Great Customer service! Great Energy! and what I appreciated the most? Liz took the time to explain the difference in auto lingo🙏🏽 Liz ! Well after all that great service, I left one company to become a valued customer with State Farm. I will be saving more money with more services. I highly recommend this company to everyone, who is looking to save, treated with value and know your appreciated to give State Farm a call? Thanks a million Liz!"
We responded:
"Thank you Latanya! Yiu are such a valued member of the State Farm family. So happy we could save you money too!! "
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Jason Aboody

July 16, 2024

5  out of  5
rating by Jason Aboody
"What a great experience I had working with Liz at statefarm. She was extremely knowledgeable about the the needs that would be most beneficial to me and my family. I can't believe the overall savings over my previous insurance company. Great experience."
We responded:
"So happy we could save you so much on your insurance!!"
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Joy Win

July 15, 2024

5  out of  5
rating by Joy Win
"We have multiple policies with State Farm - Annette Burkhard's office for almost 30 years. Anytime we need anything, everyone from Annette's office has been extremely helpful, go above and beyond and deliver outstanding customer service. Annette, Kim, Liz, Felicia, Sabrina, Kayleigh all have been wonderful to work with. I am sure i am missing a few names here. Basically, everyone there is wonderful. Thank you all!!"
We responded:
"Thank you Joy, it’s a pleasure working with you!! "
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Becky Gandy

July 12, 2024

5  out of  5
rating by Becky Gandy
"Kim with Annette Burkhard Stare Farm was very helpful to me today. She provided my request for proof of insurance cheerfully, efficiently & quickly."
We responded:
"So happy we could be of help! We appreciate your kindness!!"
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Ayse Özdil

July 11, 2024

5  out of  5
rating by Ayse Özdil
"I recently had the pleasure of working with Brynna for my insurance needs, and I cannot recommend her highly enough. From the moment we first connected, Brynna demonstrated exceptional professionalism, knowledge, and a genuine commitment to finding the best solutions for me.Brynna took the time to thoroughly understand my situation and insurance requirements. Her ability to explain complex insurance terms and policies in a clear and understandable way made the entire process smooth and stress-free. She was always patient and responsive, promptly addressing all my questions and concerns.What truly sets Brynna apart is her personalized approach. She went above and beyond to tailor an insurance plan that perfectly fits my needs, providing valuable advice and insights along the way. I felt confident and well-informed in making my decisions, thanks to her expertise and dedication.Throughout our interactions, Brynna's friendly and approachable demeanor made working with her a pleasure. She consistently provided top-notch service and ensured that I felt supported every step of the way. It's evident that she genuinely cares about her clients and their well-being.In an industry where trust and reliability are paramount, Brynna stands out as a true professional who consistently exceeds expectations. If you're looking for an insurance agent who is knowledgeable, attentive, and truly committed to your best interests, I wholeheartedly recommend Brynna. She has earned my trust and gratitude, and I will definitely be turning to her for all my future insurance needs.Thank you, Brynna, for your outstanding service!"
We responded:
"Wow!! What a thoughtful and kind review. We appreciate you taking the time to give this feedback! "
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Diane Bodine

July 3, 2024

5  out of  5
rating by Diane Bodine
"Liz is the absolute best! I have been through so much with insurance and she called me today to check on me after giving me a quote last week! She literally turned my world around by getting everything of mine insured at a great rate! Thank you so much LiZ! It's like you knew when I needed you!"
We responded:
"Thank you Diane!!"
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Emma Fox

July 2, 2024

5  out of  5
rating by Emma Fox
"Annette Buckhead has a staff that is willing help if they can. I truly appreciate the staff"
We responded:
"We all appreciate you Emma😊"
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Bryan Aown

July 1, 2024

5  out of  5
rating by Bryan Aown
"Quick, efficient and friendly as always!"
We responded:
"Thank you so muck! "
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Tara Hunter-McKoy

June 21, 2024

5  out of  5
rating by Tara Hunter-McKoy
"Thank you to the entire team @ Annette Burkard’s office. Everyone is customer focused, experienced, kind and honest. I appreciate the fact the everyone in the office knows how to help customers with questions and concerns. I also like the gift cards that are sent for referrals and new business leads. Your agency is a true representation of service. Thank you!!!!!"
We responded:
"We strive to keep ourselves customer focused! Thank you for the kind words! "
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Dr. D

June 20, 2024

5  out of  5
rating by Dr. D
"Just want to thank Brynna for her excellent service in applying for new insurance for my upcoming move. I got my quotes, details and insurance documents all within 2 days. Brynna was there for me for any questions that popped up during the process, and got me good rates as well. Nice going!"
We responded:
"We are so happy to serve our customers!!"
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Sandy Dobbs

June 14, 2024

5  out of  5
rating by Sandy Dobbs
"State Farm is a one stop shop for all our insurance needs. Liz has provided exceptional customer service and went out of her way to find what we needed. I could not say enough about Liz. Thank you!"
We responded:
"Love being your one stop shop for insurance!! "