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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yvette Gamboa

November 25, 2025

5  out of  5
rating by Yvette Gamboa
"Received great service and in a timely manner. Mariela was very helpful and got back to me quickly."
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miabillings 33

November 22, 2025

1  out of  5
rating by miabillings 33
"Being investigated huhh?! The unprofessional vm is talk enough! They changed my policy premium 3xs in less than six months, refused to allow me to make a payment before lapse of coverage date, then went into my account and erased data information! Beware and pay close attention to payment dates. The payment date and payment cycle date are separate and should remain that way! They also provide DMV with inaccurate date of cancelation!"
We responded:
"Hi Mia, Thank you for sharing your feedback. Our goal is to provide clear communication and reliable service at all times. We value you as a customer. I understand your concerns and am happy to discuss your past payment dates and the resulting cancellation on your auto insurance. Give us a call 704-948-5600. "
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Christopher Novara

November 20, 2025

5  out of  5
rating by Christopher Novara
"Always have positive interaction with anyone at the office. Yesterday Mariela got everything completed that I needed to complete our new car purchase. The service was professional and quickly completed."
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Kevin Murray

November 19, 2025

5  out of  5
rating by Kevin Murray
"Hannah was great to work with - very thorough and friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Briana Hall

November 18, 2025

5  out of  5
rating by Briana Hall
"Annette and Hannah were so friendly and helpful, and they got me all ready to go with my new policies in great time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian McNulty

November 18, 2025

5  out of  5
rating by Brian McNulty
"I had a great conversation with Jen. She helped me with quotes for our auto and homeowners insurance. She was very knowledgeable and we proceeded to do business with State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cassandra Jefferson

November 18, 2025

5  out of  5
rating by Cassandra Jefferson
"State Farm rocks! They are very personable and understanding! They get the job done right the first time. I really appreciate all the representatives. Special hats off to Jenny, Jennifer, and Mariela Noto! Mariela handled my FS1 discrepancy with the DMV immediately. Showing them that I was Fully covered, and that there was no laps in my insurance coverage. Thanks for being GREAT State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mathew Smith

November 18, 2025

5  out of  5
rating by Mathew Smith
"I went in seeking a public restroom and the woman in the first office to the left was so nice to me and showed me the way, I felt very comfortable and accepted in that office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennyffer Pérez

November 18, 2025

5  out of  5
rating by Jennyffer Pérez
"State farm ofrece precios y coberturas excelentes, sin dejar de mencionar que su atention al cliente es exceptional, Hoy tuve algunas inquietudes que resolver y Mariella Noto me atendio super bien y logto resolver todas mis inquietudes de una forma clara y rapida. Cabe destacar que es bilingue y también puede atender a la comunidad hispana y aclarar sus dudas. Gracias mil Mariella. State Farm offers excellent prices and coverage, not to mention their exceptional customer service. Today I had some questions, and Mariella Noto helped me tremendously, answering all my questions clearly and quickly. It's worth noting that she's bilingual and can also assist the Hispanic community and answer their questions. Special thank Mariella."
We responded:
"Thank you for taking the time to give them both a shout out! We appreciate it! "
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VP Russell

November 14, 2025

5  out of  5
rating by VP Russell
"Jen from State Farm was fantastic, she set up both my Auto and Home policies in one phone call, completely stress-free. She clearly explained all options, answered every question patiently and tailored the coverage to fit my insurance needs exactly. Super knowledgeable with lightning fast activation of both insurance policies was impressive...couldn’t ask for better service. Based on this outstanding customer support and expertise…I highly recommend State Farm for your Auto/Home insurance needs."
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Ken Robinson

November 10, 2025

5  out of  5
rating by Ken Robinson
"Quick and easy"
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Chris Kempf

November 7, 2025

5  out of  5
rating by Chris Kempf
"Awesome customer service from Liz Goretskie! Time spent was well worth it!"
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Matt Parnell (Kottabos)

November 5, 2025

5  out of  5
rating by Matt Parnell (Kottabos)
"Extremely quick and helpful"
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Bryson Parker

November 4, 2025

5  out of  5
rating by Bryson Parker
"Great costumer service"
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OUTLAW 176

November 1, 2025

4  out of  5
rating by OUTLAW 176
"Very helpful just didn't like how many times I was transferred to different people"
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Jacob Pivonka

October 31, 2025

5  out of  5
rating by Jacob Pivonka
"Liz was extremely helpful and very kind!"
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James Hoops

October 31, 2025

5  out of  5
rating by James Hoops
"Very good experience. Friendly agent was Jen. Very easy to work with, and gave me a good price"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise L

October 28, 2025

5  out of  5
rating by Denise L
"I love this office! They are so kind and always helpful. They answer all of my questions. I feel like their only client or like they have a handful. Has a small-town, everybody knows each other feel."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ray I

October 27, 2025

5  out of  5
rating by Ray I
"Jen was very nice and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Megs

October 24, 2025

5  out of  5
rating by Megs
"Wonderful, pleasant, communicative, and prompt 🙂"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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M E

October 22, 2025

5  out of  5
rating by M E
"Liz was great! Started my auto policy in less than 1 hour. Very smooth process, love the fact that I have my very own personal agent. Recommend 10/10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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james colao

October 21, 2025

5  out of  5
rating by james colao
"I want to say Hannah was very professional , Courteous and very efficient with taking care of my needs she is a great asset to your Statefarm team"
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Erica Jenkins

October 18, 2025

5  out of  5
rating by Erica Jenkins
"This State Farm office has been incredibly helpful! I've worked with Jen along with other members of the team who have all been so kind and knowledgeable. I appreciate them always helping me efficiently and answering all of my questions in the process. Thank you!"
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Dipak Maity

October 17, 2025

5  out of  5
rating by Dipak Maity
"Have a nice experience with Mariela. She understood my concern in no time and gave the resolution quickly. She resolved my query quickly and she is very knowledgeable person in this matter. I am happy with state farm for keeping such a knowledgeable person as a customer care executive."
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Eletha Wyatt

October 17, 2025

5  out of  5
rating by Eletha Wyatt
"Pleasant and straight to the point! Awesome!"