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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Stephanie Williston

November 5, 2026

5 out of 5 rating by Stephanie Williston
"Annette Burkhard’s Staff is always prompt and efficient, knowing that your time is valuable!
They look for deals and discounts that make coverage very affordable for you
You go away feeling like they’re here for you to make your life easier"
We responded:
"Thank you so much for your kind review, Stephanie!  If you need insurance assistance, we are just an email or call away! - Annette Burkhard, your State Farm Agent   "
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Susan Watts

November 4, 2026

5 out of 5 rating by Susan Watts
"Jenn was great to work with!"
We responded:
"Thank you so much for your kind review, Susan!  If you need insurance assistance, we are just an email or call away! - Annette Burkhard, your State Farm Agent   "
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Grady Hd

November 4, 2026

5 out of 5 rating by Grady Hd
"Jen was very helpful"
We responded:
"Thank you so much for the 5 stars, Grady! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Amor Lina Buendia

November 4, 2026

5 out of 5 rating by Amor Lina Buendia
"Jen Smith is very kind, approachable, and genuinely cares about her clients. Such a pleasure working with her!"
We responded:
"Amor, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Katrina Sharpe

November 4, 2026

3 out of 5 rating by Katrina Sharpe
"I purchased insurance over the phone and was misled about my premium cost and contract. I was never informed of any tracking device or the discount that comes with using the device."
We responded:
"Katrina, thank you for your 3-star rating—we truly appreciate your feedback of us here on Annette Burkhard’s insurance team. If you have any additional thoughts, we’d love to hear how we can better serve you. "
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Nenad Milenković

November 3, 2026

5 out of 5 rating by Nenad Milenković
"Amazing experience and a pleasure talking to Jen, she was a huge help!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Annette Burkhard’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Annette Burkhard’s Insurance Team "
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William Martinez

November 2, 2026

5 out of 5 rating by William Martinez
"Cameran assisted me and emailed what I needed quick. I appreciated the quick response."
We responded:
"Thank you so much for the 5 stars, William! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Nadia Romero

November 2, 2026

5 out of 5 rating by Nadia Romero
"Had a great experience with Mason!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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brian Hobbs

October 31, 2026

5 out of 5 rating by brian Hobbs
"I was dredging having to go through the process if I had known how quick and easy she made it not to mention how much money I saved I'd have already done it long ago."
We responded:
"Thank you for the 5-star review, brian! We’re proud to serve the Huntersville community and truly appreciate your support. "
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Adrienne Evans

October 30, 2026

5 out of 5 rating by Adrienne Evans
"Mariela was great! Added a new vehicle to my policy and it took just a few minutes to complete. So nice to talk to a live person in a world full of AI."
We responded:
"Thank you so much for your wonderful feedback of us here at Annette Burkhard’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Annette Burkhard’s Insurance Team "
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Venugopal Varma

October 30, 2026

5 out of 5 rating by Venugopal Varma
"We were moving from Knoxville to Charlotte and getting insurance moved. Hannah was very helpful in setting us up in Charlotte."
We responded:
"Venugopal, thank you for the fantastic review! We’re always here to support you with your insurance needs in Huntersville. "
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Kevin

October 29, 2026

5 out of 5 rating by Kevin
"Kim was the most friendly customer focused person i could have had the pleasure in dealing with. She was considerate and wanting to find the best options to help me get insured in the best way possible. If you have any insurance questions or needs I would highly recommend going to Kim ❤️"
We responded:
"Kevin, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Huntersville insurance team! - Your State Farm Agent, Annette Burkhard "
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Robert Wachter

October 28, 2026

5 out of 5 rating by Robert Wachter
"Hannah, Jennifer and Annette are all consumate professionals. I came to them with frustration and confusion over my policies, and they thoughtfully sat down, helped me correct some coverages, and provided outstanding service. I highly recommend Annette's team at State Farm!"
We responded:
"Thank you so much for the 5 stars, Robert! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Adam Reiswig

October 28, 2026

5 out of 5 rating by Adam Reiswig
"I needed a document sent to the DMV after I purchased a new vehicle. Mariela handled it and got back to me in 24 hours. I’m grateful for the quick turnaround as there was a deadline."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Melissa Reffitt

October 28, 2026

5 out of 5 rating by Melissa Reffitt
"Quick pleasant and very helpful!!!"
We responded:
"Melissa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Tabitha Abernathy

October 28, 2026

5 out of 5 rating by Tabitha Abernathy
"Always helpful and very responsive!"
We responded:
"Thanks so much for the amazing review, Tabitha! We really appreciate your support here in Huntersville. Just reach out anytime if you need us - we’re here for you. "
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Carlos Oliva

October 27, 2026

5 out of 5 rating by Carlos Oliva
"Muy professional Amable Su Communication fue Exelente 🙏"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Huntersville. "
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Fort king 707

October 27, 2026

5 out of 5 rating by Fort king 707
"Very efficient!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mar

October 24, 2026

5 out of 5 rating by Mar
"Jacob was great he got me started with insurance fast and easy with a good rate overall great experience highly recommend him."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Gerald Corum

October 24, 2026

5 out of 5 rating by Gerald Corum
"Great experience at this company. Thank you for your help."
We responded:
"Gerald, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Marcio Workman

October 24, 2026

5 out of 5 rating by Marcio Workman
"Liz was very professional. She helped me save on my insurance. By finding discounts. Appreciate it again"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Huntersville to know you had such a great experience with us. "
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Taylor James

October 23, 2026

5 out of 5 rating by Taylor James
"Hannah is awesome!! She was very informative as this was a new experience for me and I was not very knowledgeable on the process. I enjoyed getting this figured out with her. Great work!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Lauren Nicole Martin

October 23, 2026

5 out of 5 rating by Lauren Nicole Martin
"Mason was great! Very helpful in switching me over."
We responded:
"Thank you for the 5-star review of Annette Burkhard’s team - we really appreciate your kind words! "
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Jennifer Williams

October 22, 2026

5 out of 5 rating by Jennifer Williams
"Cameran was great and knowledgeable quick and easy process"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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David Perry

October 19, 2026

5 out of 5 rating by David Perry
"Jen was very helpful and kind."
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Huntersville . "