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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dalton Allen

January 20, 2026

5  out of  5
rating by Dalton Allen
"Very helpful and very nice"
We responded:
"Thank you for taking the time to leave such a great review, Dalton. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chandru A

January 20, 2026

5  out of  5
rating by Chandru A
"Mariela and Jen Smith were wonderful in addressing my questions and updating the insurance per my requirement. Their attention to detail and responsiveness made the process seamless."
We responded:
"Chandru, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Annette Burkhard’s Team here in our Huntersville office. "
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Rick Ramseur

January 19, 2026

5  out of  5
rating by Rick Ramseur
"Always great service at a moments notice and reasonable price."
We responded:
"We appreciate your review, Rick. We are so happy that you had such a wonderful experience with State Farm Agent Annette Burkhard’s Team here in Huntersville ! "
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Weldon

January 16, 2026

5  out of  5
rating by Weldon
"Mrs Jen was very polite and nice, she quoted me a good price on my vehicles. Great Customer Service. I highly recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Annette Burkhard’s Team. "
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Key Thomas

January 14, 2026

5  out of  5
rating by Key Thomas
"Hannah was AMAZING!! Definitely ask for her I was always under my mom’s auto insurance & some things I just didn’t know & she broke everything done in a way I could understand!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Annette Burkhard’s Team. "
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Jacqueline Landrau

January 13, 2026

5  out of  5
rating by Jacqueline Landrau
"Annette helped me with a concern I had of my payment not posting on my page. She took the time to reach out to me and let me know when the payment was posted. It same me time and it ease my mind. Thank you Annett Burkhard."
We responded:
"Thank you so much for the 5-star rating, Jacqueline! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cynthia Young

January 13, 2026

5  out of  5
rating by Cynthia Young
"Been with Anette for over 15 yrs.. Luv luv... Always there to help & show me options....."
We responded:
"We are grateful for your 5-star review, Cynthia! Thanks for taking a moment to share your positive rating of State Farm Agent Annette Burkhard’s Team here in Huntersville . "
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Ellen Robinson

January 13, 2026

5  out of  5
rating by Ellen Robinson
"Best quote I've found"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Annette Burkhard’s Team. "
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Bryan Henry

January 12, 2026

5  out of  5
rating by Bryan Henry
"Great rates and friendly employees. Hannah has been patient and extremely helpful, I would 100% recommend!"
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Jenni Murphy

January 9, 2026

5  out of  5
rating by Jenni Murphy
"Jen and Kim were so helpful!"
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Ryan Grant

January 8, 2026

5  out of  5
rating by Ryan Grant
"They were very nice, knowledgeable, and helpful, can’t recommend highly enough."
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Alice Ochietti

January 7, 2026

5  out of  5
rating by Alice Ochietti
"Very helpful and professional"
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Ontavius Boykin

January 6, 2026

5  out of  5
rating by Ontavius Boykin
"My experience with Hannah was awesome. It was quick, informative, and an overall great experience."
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Jennifer Johnson

January 5, 2026

5  out of  5
rating by Jennifer Johnson
"Hannah is the best - so patient and informative. I highly recommend this service."
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Lauren Kari

January 5, 2026

5  out of  5
rating by Lauren Kari
"Jen Smith was great to work with and made the process of getting my homeowners and car insurance easy and seamless. Would highly recommend!"
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Ashley Hunte

December 31, 2025

5  out of  5
rating by Ashley Hunte
"Hannah was more than helpful , friendly and was able to help me with my problem"
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Jeremy Ware

December 30, 2025

5  out of  5
rating by Jeremy Ware
"Quite helpful and handled all of my issues professionally."
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Travis Elmes

December 29, 2025

5  out of  5
rating by Travis Elmes
"Mariela was very helpful and knowledgeable!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josy Lopez

December 29, 2025

5  out of  5
rating by Josy Lopez
"Excelente servicio y una información clara de parte de Mariela"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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anthony horne

December 24, 2025

5  out of  5
rating by anthony horne
"Very polite, and a good listener. Took the time to explain everything in details. She made sure I was happy with my insurance plan."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerry Goddu

December 23, 2025

5  out of  5
rating by Jerry Goddu
"It was good"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hannah and Seth

December 22, 2025

5  out of  5
rating by Hannah and Seth
"Fantastic experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Harris

December 19, 2025

5  out of  5
rating by David Harris
"Jen made me feel appreciated and important. I was with my previous insurance company over thirty- five years. I asked them if they could fine me a better rate. Well I am leaving that company. Jen was able to save me over fifty dollars a month."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lakshmi Narayanan

December 19, 2025

1  out of  5
rating by Lakshmi Narayanan
"I am here again getting fooled by the agent kayleigh Mathews. She offered me a premium 500$ lesser than my other insurance provider and hence I decided to move. But now out of nowhere she mentions that there is some discrepancy with quote she provided which underwriter has updated and now charging me 300$ more. Don’t ever believe them and don’t ever come back to State Farm through this agent. If I had an option of negative scores I would have given -5 for their service. Especially for the service and cheating with incorrect information 6 months ago I was with Statefarm for 4 years but so disappointed with the lack of communication when I cancelled my insurance with State Farm. Nobody explained me about the North Carolina rule of prorated deduction when you switch the insurance. I had an overlap of just 1 day for which they have deducted around 300$ which is insane. I will never come back to State Farm and sincerely would advice everyone to ask all these questions before cancelling. Totally disappointed."
We responded:
"We are sorry to hear that you are upset with your experience. The short rate is part of the NC policy for all insurance carriers .Typically, your new carrier would have explained this process as they would have seen your renewal dates and tried to match them up. I realize we talked to you today on this matter, but if you have further questions- please give us a call 704-948-5600. "
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Sharon Alston

December 18, 2025

5  out of  5
rating by Sharon Alston
"Mariela did a great job setting up my daughter a new driver, and our new car for insurance. I was difficult to reach and she did it all by text and phone and I was grateful she got it all set up. Thanks for great customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"