State Farm® Insurance Agent Annette Burkhard

"I have been a customer for several years and have never had any issues. Best customer service! I always feel taken care of and valued . Wouldn’t go anywhere else!"

"Jen went above & beyond to help me secure home & auto insurance. Thank you Jenn."

"I am regretting not going with State Farm last year! However Jen has been consistently available to answer questions and offer support even when my provider could not! I am getting a lower rate but most importantly I am covered with someone who is knowledgable, attentive, available, helpful, and quick to return calls. I am so happy and relieved to be doing business with them!"

"My experience was a easy and calm process."

"Kim is a beautiful lady ...helped me out even after closing time .... She's family!"

"Love it"

"Very nice, and extremely easy to set up my insurance! The convenience was great!!"

"Best customer service ever! Helped me get car insurance without all the confusion and ridiculous rates! 10/10 would recommend."

"Liz was super helpful with my transition back to Charlotte from out of state. 2025 Update: Mariela was also very helpful when I needed additional documents for proof of renters insurance."

"Easy and pleasant experience!"

"Brynna was super nice and informative when I got the quote from her. I did not feel rushed and I felt like I could ask anything that came up. Loved the experience with her!!"

"I was with Statefarm for 4 years but so disappointed with the lack of communication when I cancelled my insurance with State Farm. Nobody explained me about the North Carolina rule of prorated deduction when you switch the insurance. I had an overlap of just 1 day for which they have deducted around 300$ which is insane. I will never come back to State Farm and sincerely would advice everyone to ask all these questions before cancelling. Totally disappointed."

"Jen did a Fantastic job!!! I'm new to the area and she took such good care of me and I'm thankful that I found her. She saved me hundreds of dollars. I've previously been in the insurance business in another state many years ago and I highly recommend her!!!"

"I have multiple policies with Annette Burkhard’s State Farm Agency. I highly recommend them to everyone in North and South Carolina. Each interaction is pleasant and handled smoothly by true professionals. Today I handled a transaction with Jessica Hill and she was fabulous!"

"Thanks so much for all of your help! You made this painless 👍"

"Mariela was very nice and helpful. She was able to assist me promptly and answer all my questions and concerns today"

"Very kind and friendly and explained everything so I could understand, very helpful."

"It was a amazing experience....."

"Kim was awesome. She was pleasant and extremely helpful in navigating my app for State Farm. I couldn’t have been happier with my experience at your office."

"Kim was so very helpful!!!"

"I can’t say enough good things about Kim at Annette Burkhard – State Farm Insurance. She’s been absolutely incredible to work with—knowledgeable, responsive, and always patient with my questions. Kim always makes the process feel easy and personal, like I wasn’t just another customer. She genuinely took the time to understand my needs and found the best coverage options for me. It’s rare to find someone who combines professionalism with such a warm, down-to-earth approach. I’m truly grateful for her help and highly recommend asking for Kim if you’re looking for outstanding service!"

"Kim Sprague at Annette Burkhard’s State Farm office always treats me as a friend. She is always thorough, patient, and personable. We’ve been with this office nearly 20 years."

"Buenas. Muy complacida por sus servicio la persona que me ayudó Mariela notó muy amable paciente respondió todas mis dudas complacida"

"I'm extremely happy with this agency, especially with Mariela, Kim, and Jennifer. They are always helpful and go above and beyond to assist us with our policies. Highly recommended!"

"Mariela was very prompt when assisting me with my added car today. She made the process a breeze! Thank you again!"